SMS Policy

Last Updated: December 30, 2025

1. Overview

This SMS Policy governs the text messaging program offered by ARIAS INFORMATION TECHNOLOGY LLC ("ARIAS IT," "we," "us," or "our"). By opting in to receive SMS messages from us, you agree to the terms outlined in this policy.

2. Program Description

ARIAS IT's SMS program allows you to receive:

3. Opt-In Process

3.1 How to Opt-In

You can opt-in to receive SMS messages by:

3.2 Consent Requirements

By opting in, you:

3.3 Double Opt-In Confirmation

After initial opt-in, you will receive a confirmation message. Reply YES to confirm your subscription. If you do not confirm, you will not be added to our messaging list.

4. Message Frequency

Message frequency varies based on your account activity and the types of messages you're subscribed to receive:

During critical incidents or emergencies, message frequency may temporarily increase.

5. Opt-Out / Unsubscribe

5.1 How to Opt-Out

You can opt-out of SMS messages at any time using any of these methods:

5.2 Opt-Out Confirmation

After opting out, you will receive a final confirmation message stating that you have been unsubscribed. You will not receive any further messages unless you opt-in again.

5.3 Opt-Out Processing Time

Opt-out requests are typically processed immediately. In some cases, it may take up to 48 hours to completely remove your number from all messaging queues.

5.4 Critical Service Messages

Even after opting out of promotional messages, you may still receive:

To completely stop all messages, you must terminate your service agreement with ARIAS IT.

6. Re-Opting In

If you opt-out and later wish to receive messages again:

7. Help / Support

For assistance with SMS messages:

8. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Messages may be sent using an automatic telephone dialing system. Check with your carrier for details on your messaging plan.

9. Supported Carriers

Our SMS program is available on major carriers including:

Carriers are not liable for delayed or undelivered messages.

10. Privacy and Data Protection

10.1 Information Collection

When you opt-in to SMS messages, we collect:

10.2 Information Use

We use your phone number to:

10.3 Information Sharing

We do not sell, rent, or trade your phone number. We may share it with:

10.4 Data Security

We implement appropriate technical and organizational measures to protect your phone number and messaging data from unauthorized access, disclosure, or loss.

For complete information about how we handle your data, please review our Privacy Policy.

11. Age Restrictions

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

12. Prohibited Uses

You may not use our SMS program to:

13. Service Availability

While we strive for reliable service:

14. Limitation of Liability

ARIAS IT is not liable for:

15. Changes to This Policy

We may update this SMS Policy at any time. When we make changes:

16. Governing Law

This SMS Policy is governed by the laws of the State in which ARIAS IT is registered, without regard to conflict of law provisions. The program complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations.

17. Contact Information

For questions, concerns, or issues related to our SMS program, please contact us:

ARIAS INFORMATION TECHNOLOGY LLC
SMS Program Support
Email: sms@ariastechinfo.com
Phone: +1 (904) 449-0335
Address: 886 BANKS ROAD, Suite 100, COCONUT CREEK, FL 33063
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

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