SMS Policy

Last Updated: January 14, 2026

1. SMS Program Overview

MANN TECHNOLOGIES LLC offers SMS text messaging services to provide you with important updates, notifications, and information about our services. This SMS Policy explains how our text messaging program works and your rights as a participant.

2. Opt-In Consent

By opting in to receive SMS messages from MANN TECHNOLOGIES LLC, you:

  • Expressly consent to receive recurring automated marketing and service messages
  • Acknowledge that consent is not a condition of purchase
  • Agree to provide a valid mobile phone number
  • Understand that message and data rates may apply
  • Confirm you are the account holder or have authorization to opt in

Ways to Opt-In:

  • Checking the SMS opt-in box on our contact forms
  • Texting a designated keyword to our short code
  • Verbally providing consent during phone conversations
  • Providing written consent through service agreements

3. Types of Messages

You may receive the following types of SMS messages:

  • Service Updates: Information about your account, projects, or service status
  • Appointment Reminders: Notifications about scheduled meetings or consultations
  • Security Alerts: Important security-related notifications
  • Promotional Messages: Marketing communications about our services and offers
  • Surveys and Feedback Requests: Requests for your input on our services

4. Message Frequency

Message frequency varies depending on your interactions with us and the services you use. You may receive:

  • Up to 10 messages per month for promotional content
  • Occasional service-related messages as needed
  • Urgent security alerts when necessary

We reserve the right to alter the frequency of messages for operational or service-related reasons.

5. Opt-Out Instructions

You can opt out of SMS messages at any time using any of these methods:

  • Text STOP: Reply STOP to any message from us
  • Text UNSUBSCRIBE: Reply UNSUBSCRIBE to any message from us
  • Online: Visit our Opt-Out page
  • Email: Send a request to sms-optout@manntech.com
  • Phone: Call 716-390-3350 and request to be removed

After you opt out, you will receive one final confirmation message. You will not receive further messages unless you opt back in.

6. Help and Support

For help with SMS messages, you can:

  • Text HELP: Reply HELP to any message from us
  • Contact Us: Email sms-support@manntech.com
  • Call Us: 716-390-3350

7. Cost and Charges

MANN TECHNOLOGIES LLC does not charge for SMS messages. However:

  • Standard message and data rates from your mobile carrier may apply
  • You are responsible for all charges from your carrier
  • Message delivery is subject to carrier limitations and coverage
  • We are not liable for delayed or undelivered messages

8. Supported Carriers

Our SMS service is compatible with major U.S. carriers including:

  • AT&T
  • T-Mobile
  • Verizon
  • Sprint
  • Boost
  • Cricket
  • MetroPCS
  • U.S. Cellular
  • Virgin Mobile
  • And other major carriers

Service may not be available on all carriers. Check with your carrier for compatibility.

9. Privacy and Data Use

Information collected through our SMS program is subject to our Privacy Policy. We collect:

  • Mobile phone numbers
  • Opt-in timestamps
  • Message interaction data
  • Device and carrier information

We do not sell or share your mobile number with third parties for their marketing purposes without your explicit consent.

10. Number Changes

If you change your mobile number, you must:

  • Opt out using your old number before discontinuing service
  • Notify us of your new number if you wish to continue receiving messages
  • Re-opt in with your new number

We are not responsible for messages sent to a phone number you no longer control.

11. Modifications to SMS Program

We reserve the right to modify or discontinue our SMS program at any time. We will provide notice of significant changes when feasible. Continued participation after changes constitutes acceptance of the modified terms.

12. Limitation of Liability

MANN TECHNOLOGIES LLC is not liable for:

  • Delayed or undelivered messages
  • Messages sent to an incorrect number due to user error
  • Carrier-related issues or service disruptions
  • Any damages arising from participation in the SMS program

13. Age Restrictions

Our SMS program is only available to individuals 18 years of age or older. By opting in, you confirm that you meet this age requirement.

14. Contact Information

For questions about our SMS program, contact us:

MANN TECHNOLOGIES LLC
Email: sms-support@manntech.com
Phone: 716-390-3350
Address: [Your Business Address]

Manage Your SMS Preferences

Want to opt out of SMS messages? Visit our opt-out page to manage your communication preferences.

Manage Preferences