SMS Policy

Last Updated: March 9, 2026

1. SMS Program Description

TST TOOLING SOFTWARE TECHNOLOGY, LLC offers SMS messaging services to provide you with:

• Service updates and notifications
• Appointment reminders and confirmations
• Project status updates
• Important account information
• Promotional offers and announcements (with separate consent)
• Customer support communications

2. Consent and Opt-In

By providing your mobile phone number and checking the SMS consent box on our website or by texting a keyword to our short code/phone number, you expressly consent to receive text messages from TST TOOLING SOFTWARE TECHNOLOGY, LLC.

2.1 How to Opt-In

You can opt-in to receive SMS messages by:

• Checking the SMS consent box on our contact form
• Texting "START" or "SUBSCRIBE" to 207-451-2482
• Verbally consenting during a phone call with our team
• Signing a written consent form

3. Message Frequency

Message frequency varies depending on your interactions with us and your communication preferences. You may receive:

• Transactional Messages: As needed based on your service requests
• Service Updates: Approximately 2-4 messages per month
• Promotional Messages: Up to 4 messages per month (if opted in)

We will never send you more messages than necessary to fulfill your requests and keep you informed.

4. Message and Data Rates

Message and data rates may apply. SMS messages are sent via your mobile carrier's network. Standard message and data rates from your carrier may apply to messages you send and receive. Please check with your mobile carrier for pricing information.

TST TOOLING SOFTWARE TECHNOLOGY, LLC is not responsible for any charges incurred from your mobile carrier related to SMS messaging.

5. How to Opt-Out

You can opt-out of receiving SMS messages at any time using any of the following methods:

5.1 Text STOP

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message you receive from us. You will receive a confirmation message and will no longer receive SMS messages from us.

5.2 Use the Form Below

5.3 Contact Us Directly

You can also opt-out by calling us at 207-451-2482 or emailing sms@tstoolingtech.com with the subject line "SMS Opt-Out" and your phone number in the message.

6. Getting Help

If you need help or have questions about our SMS program:

• Reply HELP to any SMS message from us
• Call us at 207-451-2482
• Email us at sms@tstoolingtech.com

7. Supported Carriers

Our SMS program is compatible with most major US carriers, including but not limited to:

• AT&T
• Verizon Wireless
• T-Mobile
• Sprint (now T-Mobile)
• US Cellular
• Cricket
• Metro PCS
• Boost Mobile

Carriers are not liable for delayed or undelivered messages.

8. Privacy and Data Use

Your phone number and SMS-related data are handled according to our Privacy Policy. We will:

• Never sell, rent, or share your phone number with third parties for marketing purposes
• Only use your phone number for the purposes described in this policy
• Maintain appropriate security measures to protect your information
• Delete your phone number from our SMS list upon your opt-out request

9. Terms and Conditions

By opting in to our SMS program, you also agree to our Terms and Conditions. In the event of any conflict between this SMS Policy and the Terms and Conditions, this SMS Policy shall govern with respect to SMS-related matters.

10. Changes to This Policy

We reserve the right to modify this SMS Policy at any time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Continued participation in our SMS program after such modifications constitutes your acceptance of the modified policy.

11. Consent Revocation

Your consent to receive SMS messages is not a condition of purchase. You may revoke your consent at any time without affecting any prior communications or your relationship with TST TOOLING SOFTWARE TECHNOLOGY, LLC.

12. TCPA Compliance

TST TOOLING SOFTWARE TECHNOLOGY, LLC complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations regarding SMS messaging. We maintain records of consent and honor all opt-out requests promptly.