Privacy Policy

Last Updated: December 4, 2024

CRAM Technology Partners LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter or marketing communications
  • Request information about our services
  • Engage with us through email, phone, or other communication channels

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Mailing address

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

3. SMS/Text Messaging

If you opt in to receive SMS messages from us, we will use your phone number to send you:

  • Service updates and notifications
  • Promotional offers and marketing messages
  • Appointment reminders
  • Important account information

Important: Message and data rates may apply. You can opt out at any time by replying STOP to any message. For more information, see our SMS Policy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., email service providers, analytics providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@cktechpartners.com
  • Phone: (615) 521-8248
  • Address: 2625 LINCON AVENUE, COCONUT GROVE, FL, 33133